Development

KFC & Vodacom

Info

Staff Incentive Programme

Customized incentive program for staff to enable the employee’s to:

  • Upsell
  • Increase consumer spend
  • Increase efficiency
  • Provide better customer service

This allowed huge time-saving benefits as was previously done manually, these programs were integrated into the POS system and was a live system, staff have their own portal where they can monitor their success and give them direction to achieve their sales goals. New product information and training was also initiated by this portal and staff who passed the new product knowledge tests were further rewarded.

All rewards where target market based and included airtime, Ster Kinekor movie vouchers, Jet vouchers and Shoprite cash vouchers.

  • Client: KFC and Vodacom
  • Date: 2015-11-20
  • Services: Development, Project Management